Archives for posts with tag: Scrum Alliance


seaTea16

On December 16th Arts Interstices hosted a conversation via Google Hangouts among dance and theater improv artists and Agilists from various parts of the US.  The following is a briefing on some essential themes this cross-sector dialogue uncovered regarding the serious interest business is taking today in this art form.

“Yes, And…”

People feel threatened when choices are unduly restricted.  With a narrow set of options, positions become entrenched and even the simplest conversation become difficult.   Saying “Yes, And…” (rather than “Yes, but..”) is widely acknowledged to be the first guideline of improv.  Experienced practitioners emphasize building upon the contributions others have already made, creating an expanded sense of possibility.

“Make Your Partner Look Good”

Imagine going into a meeting with a bad set of nerves anticipating critical scrutiny.  Now imagine going in alongside a colleague, shifting your focus to a total dedication to making that person shine as the most brilliant mind on earth.    Sea Tea Improv recommends practicing this kind of mutual support as a way to instill trust quickly and powerfully.

“Suspend Disbelief”

Improvisational scenes progress iteratively.   Starting with mundane circumstances and then taking the audience along on a journey by adjusting their expectations step by step is conducive to fantastic results.

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“Mirroring”

One of the steps towards relaxing in a group is seeing oneself in others. That spark of recognition can be induced through the act of mirroring, used as an icebreaker in Annie Sailer’s movement exercises.

“Spatial Collaboration”

Knowledge workers have few conscious opportunities to read each other and respond nonverbally.  Even though these exchanges happen all the time at work, improvisational movement renders them intentional, slowing down the sequence of sensing, perceiving and choosing how to engage.

Just+at+Work+008Scrum Teams That Harmonize

Robie Wood led this workshop at the Paris Scrum gathering in September 2013 with his brother Jody Wood, a deeply experienced improv actor.  The description in the program reads: How can we positively charge and orient Scrum Team members toward effective participation in the conversations, activities and innovation necessary to deliver business value? Let’s get team members to Harmonize. To maintain team Harmony, we can draw on examples from the Arts where Harmony is sustained by using improvisation to adapt to changing complexity. The “Scrum Team that Harmonizes” workshop employs improvisation exercises from the Acting world that are designed to work on the specific skills needed by team members to perform effectively in each of the four types of Scrum Meetings.

Robie will host the next Hangout scheduled for later this month, and we’ll include international participants.   Further exchange will advance the dialogue and lay groundwork for intelligence-gathering and sharing of effective practices for how improv is being used today in business settings.   Practitioners can plug into this conversation by emailing artsinterstices@gmail.com or rwood@willshowvalue.com.

ADDITIONAL CONTACT INFORMATION

Sea Tea Improv http://seateaimprov.com/

Annie Sailer Dance Company http://anniesailer.com/d-a-n-c-e/statement

ShowVALUE http://www.linkedin.com/profile/view?id=15275730&locale=en_US&trk=tyah2&trkInfo=tas%3ARobie%20Woo%2Cidx%3A1-1-1

JW Actor’s Studio http://www.jwactorstudio.com/

You can also see this piece on the Self Management Institute blogroll at http://self-managementinstitute.org/

Over Labor Day weekend an extraordinary event took place in the world of self organized groups.  Philadelphia, the City of Brotherly Love, hosted the World Convention of one of the largest and most respected 12-Step recovery programs, known as Narcotics Anonymous.  Over 18,000 recovering addicts were in attendance, from over 100 countries.

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Twelve-step programs are a massive worldwide movement of various, self-organized groups  – each aligned to address a common, life-threatening problem (alcoholism, addiction, overeating, etc.).  Their power is based on face-to-face meetings in which people identify with one another and share openly and honestly on a regular basis.

This month, twenty years ago, I began studying Narcotics Anonymous as a participant observer for my senior thesis in Cultural Anthropology at the College of William and Mary.  Using Victor Turner’s ideas as a theoretical framework, I titled the thesis “Betwixt and Between: Communitas as Cure in the Lives of Recovering Addicts.”  I have been privileged to spend time sitting inside the circle at NA meetings, discovering how principles like “anonymity,” “humility,” and “surrender” make it possible for men and women whose lives had been controlled by drugs to live clean one day at a time, with each other’s help.

Organic openness is the essence of “Communitas” as outlined by Victor Turner (an underrated genius!  Please read his anthropology essays if you’re at all interested in contemporary organizational culture.  I have recommended them to many Agile coaches and colleagues working to improve the workplace.)

Examples of Communitas throughout history:

  • the monastic tradition established by St. Francis

  • women in Paris in the 1920s

  • performance artists in New York City in the 1970s (the scene fed by collaborations like Merce Cunningham/John Cage)

These groups stepped away from old forms and took for themselves the freedom to experiment with new ones.  Eventually, their ideas fed back into the mainstream where society as a whole could profit from them.  In the end, everyone had more creative options.

Narcotics Anonymous was founded in 1953 in California.  NA describes iteslf as “a global, community-based organization with a multi-lingual and multicultural membership.”   Its message, often referred to as the Promise of Freedom is: that any addict can stop using, lose the desire to use and find a new way to live. http://www.na.org/?ID=bulletins-bull25

This message – shared spontaneously in every meeting by members and read aloud from NA literature – is clear, consistent and reliable.  There is not one single culture for which the message is designed or in which it can be heard and understood.  There is unlimited potential in its simplicity.

Since NA has been fully self-supporting and growing worldwide as a multicultural phenomenon of Self-Organization for sixty years, perhaps we should listen to the wisdom it espouses.

The following is a GAME OF ASSOCIATION.  I start with a principle of Self-Organization, and follow it with a 12-step slogan from Narcotics Anonymous meetings.

Opting in.  “You are a member when you say you are.”

Collaboration.  “I can’t.  We can.”

Simplicity.  “KISS – keep it simple, stupid”

Continuous self-improvement: “Progress not perfection.”  “The journey continues.”

Incremental development. “It’s a process.”  “One step at a time.”

Faith in the emergent solution.  “Trust the process.”  “Act as if.”

Servant-leadership. “Our leaders are but trusted servants.  They do not govern.”

Persistence.  “Stay in the solution.” “Don’t give up five minutes before the miracle.”

In Narcotics Anonymous, the stakes are the highest possible: people’s lives.  In order to have credibility and be able to attract newcomers as well as retain experienced members, it is essential that the organization be able to deliver on its Promise of Freedom.

They cannot achieve this through coercion.  It is only through Self-Organization that recovering addicts have been able to adopt this program of change and incorporate its sustaining habits into their lives.

There is a joke in NA that goes “How many recovering addicts does it take to change a lightbulb?  None!  The lightbulb has to be willing to change itself.”

Therefore, based on everything I have learned in Cultural Anthropology and can offer the workplace improvement movement, culture is more like a liquid than a solid.   It cannot be effectively hacked.  Instead, it flows like a river, carrying various messages along in its fluidity.

Cultural change is driven by those considered to be outsiders or rebels, individuals driven by courage and/or desperation to admit that standard ways of doing things simply DO NOT WORK.   These individuals gravitate toward the margins of organized groups, the interstices, the spaces in-between.   There, they have a better chance of finding each other, learning from one another, and together, eventually, making creative contributions.

  • What is your Self-Organizing group’s primary purpose?  
  • How do its members gather and share this message?
  • Have they experienced enough pain to truly want to change?

For more background on Outsider Wisdom, Cultural Anthropology, Narrative Intelligence and finding the right creative metaphor to spirit forward your self-organizing transformations, please contact Elinor Slomba at artsinterstices@gmail.com.

Change equals loss for many people.  Accordingly, a period of adjustment is required and can be aided with communicative leadership.  This was one of the messages delivered in “Not Your Mother’s Agile Transformation,” a Wednesday morning session at the recent Scrum Gathering co-presented by Katrina Bales & Keely Killpack.   It is no longer reasonable to expect change simply “because I said so.”

At the individual level, how about hearing this from your boss:  “What do you need to feel safe?”

At the group level, how about being asked to rate each individual aspect of an Agile transformation at work as if it were a feature of a new product?   E.g., collaborative work spaces: love it this way? hate it this way? expect it this way? feel neutral/indifferent?  Customer involvement at all stages of the development process: love it this way? hate it this way? Et cetera.

That is the crux of what this pair has devised – a means for measuring a groups’s feelings about systemic organizational change coupled with methods for addressing individuals who may have an especially hard time adjusting.  In an interactive exercise, we tested the idea that segmentation into subgroups of business and technical personnel can yield further insight into unlocking the requests hidden inside change-resistance.

These requests may be as simple as “Let me get used to one new thing at a time!” or “Give me some control!”  Sometimes the requests may be a bit more complex, as in “Help me find an alternate role in the company.”   This, too, can be interpreted and managed.

The important thing is knowing that the human brain responds to change emotionally first, logically second.  For the pattern-seeking amygdala, something new is generally perceived as “wrong,” i.e., an error.

Participants in well-functioning, creative workplaces must come to terms with paradoxes.   Learning often requires unlearning.   And when it comes to adjusting to the changes this calls for, hard conversations make things easier.

Katrina’s email is kbales@incept5.com.  Keely’s is drkeelykillpack@yahoo.com .  Contact them to be kept informed about iterations of their work-in-progress.

I wanted to provide a quick way to reference “The Artistic Dividend: The Arts’ Hidden Contributions to Regional Development”  By Ann Markusen and David King out of the University of Minnesota.  In section eight (Artists’ View of Themselves as Economic Actors), the researchers took an “occupational approach, centered on understanding the economic aspirations and experiences of individual artists through interviews, [which] uncovered a significant number of cases where artists are successfully generating a satisfactory income by working entrepreneurially, often aided by an extensive network of advice and contacts with others in the region. Many do so without sacrificing quality and creative integrity. ”

http://www.hhh.umn.edu/img/assets/6158/artistic_dividend.pdf

However, many artists, even successful grant-winning artists, still do not think of what they do as economic activity!  The report finds that they might do well to engage in entrepreneurial skill-building and overcome tendencies to think negatively about marketing their work.

Agile (which can be summed up as a team-based technology for approaching high-value business projects at high velocity in climates of dynamic uncertainty) is such an effective way to prioritize administrative tasks and achieve business objectives – I recommend it to any artist seeking to leverage time spent on “the business end of things.”   Training and coaching discourses around Agile are still very much grounded in the world of software development, now spreading to other, related domains – see http://www.scrumalliance.org.  I am working on translating the essence of Agile into an arts-friendly language…collaborators WELCOME!  I hope that this will unlock new partnerships between the arts and start-up worlds and re-interest / reinvest nonprofit arts supporters in  the core administrative operations of organizations, which can be creative and innovative in their own right.

Planning to visit Minneapolis/St. Paul in August.  Please contact me (artsinterstices@gmail.com) about other arts organizations and/or start-up companies I should visit on my northern trip cross-country.    Special thanks to arts reporter Judith H. Dobrzynski.

http://www.artsjournal.com/realcleararts/2012/05/enlightened-minnesota-stages-a-museums-month.html?goback=%2Egde_2487594_member_121293144

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