Art professors and curators have honed a facilitation skill most IT folks need to practice: critiquing works-in-progress. Too often individuals’ communication styles can block or limit a clear pathway from feedback to improvement.
In the art world, there are many structured formats for conducting a critique. The one I tend to reach for as a model for software teams is a kind of Perfection Game compatible with principles of Non Violent Communication.
The process consists of group members performing four observable actions in sequence. Prompts for each action take the form of questions. In steps 1 & 3, the responses are open-ended. In steps 2 & 4 the responses are binary. This pattern of alternating open-ended and binary questions sets up the framework for a productive critique.
1. Describe – In its current state, what do you notice first about this work? What are its salient features?
2. Analyze – Do the relationships among the various parts create an overall sense of harmony or distress? Does every element really need to be there?
3. Interpret – What do the form and functionality here imply about the intent? What might bring this work closer to fulfillment?
4. Judge – (go ahead, it’s safe at this point!) Is the work gelling or not (yet) in its current state? Is the “Why?” of this thing obvious?
Bonus game-within-a-game: The group can create a mnemonic device for remembering the sequence of actions according to the first letter of each word. For example, DAIJ can stand for “Dem Apples Is Juicy” or “Do All Introverts Joke.”
Art students who practice giving and receiving feedback embody the knowledge that creativity relies on structured group communications. Peers in such forums have a responsibility to help each other clarify and measure intent. Full realization of anything complex is an iterative process, generally requiring more than one round of group critique.
MANY THANKS to predecessor Lee Devin, co-author of Artful Making: What Managers Need to Know About How Artists Work and The Soul of Design. And to the team at Independent Software who practiced the artful critique in their demos.
Want to know more about models from the arts that apply to business? Schedule a Creative Companies consultation with Elinor Slomba. Email artsinterstices at gmail dot com.