Archives for category: Insights from Leaders

Excerpted from an interview with David Kord Murray, author of Plan B and Borrowing Brilliance.  The final segment will be posted on Friday, April 27.

AI What are some basic mind exercises people can do to enhance their ability to think creatively?

DKM: Well, of course there are a few things that you can and should do consciously.  Build your foundation by defining the problem, then to go out and gather your materials by asking “who’s got a problem like this and how are they handing it?”  Then you take on the process of putting ideas together in creative re-combinations, then look at the positives and negatives and keep making enhancements.    This is all on the conscious level of the steps you take.

But you can also teach your subconscious to do it, and that’s when you tap into some incredibly powerful creative solutions.  The subconscious is like a parallel processing computer.  It can be gathering materials and making combinations in many different ways all in a flash.

In order to listen to the subconscious, you have to quiet your mind.  Everybody usually refers to the shower experience, the moment of saying “a-HA!” and having an insight while taking a shower.  I began to wonder why it was so common as to be bizarre, and then it became clear.  The shower is one of the few times in the day when you’re not thinking.  We need to cultivate the ability to pause so the creative mind can pop up and say, “here’s an idea for you.”

One exercise is to take a nice, long walk every day.  It turns out when you study the biographical material that most creative people are walkers.  I visitedDarwin’s home in theUKwhich features something he called “the thinking path.”  Every afternoon he took a walk on the thinking path as a regular habit, and this is where he came up with a lot of his ideas.

A long walk calms your mind, and you can stop thinking.  I like to go on a walk with three subjects in mind.  I tell myself “you can control the subject, but not the content.  The content is free-flowing.”  But I consciously pick three subjects, say a chapter of the new book I’m writing, a project at work, and the girl I’m dating.  The next step is to think about only one of the subjects for five minutes, then switch to the next subject.  You’re telling your brain what to think about.

Once you’ve developed the ability to change subjects or trains of thought consciously, then trick the mind by putting a “blank” subject in there…a pause.  Stopping thinking is a hard thing to do, we all know this.  Buddhist monks study for decades.  But this is one way to fast-track it and give the subconscious a little of the space it needs.

The world is ruled by randomness.  Your job as a creative thinker is to take and shape that randomness into solutions to the problems you define as meaningful.

Theater professor Lee Devin, who co-authored the book Artful Making with Harvard Business School MBA Robert Austin, made a rather profound announcement in our Deep Dive session at the Agile Games.  He said, “It is important to distinguish among things. ”  The way we assign meaning certainly has some plasticity and is nuanced by a community’s culture.  However, we can only recognize the need to invent a new term if we start with clear definitions.

I incorrectly defined the term “neoteny” in the previous post.  It is not, as I reported “the ability/inclination to play into adulthood.”  Instead, it is “the retention of juvenile traits into adulthood,” of which playfulness may be one.  THANK YOU to Robert Marra, Phd, for the correction, now in the newly-edited version.

The study of the right use of words in language becomes super-important (wait – is that a word?) when:

a) engaging in cross-sector exchange; and/or

b) reaching for metaphor to illustrate an idea

No sense being fancy if it ain’t right!   Think I’ll pick up a copy of The Meaning of Meaning, by C. K. Ognen and I.A. Richards…

Takeaway from Day One of Agile Games at the Microsoft Center in Cambridge: for every problem to solve, there is a game to play.

Keynote speaker Michael Sahota addressed the power of play to unlock learning potential, boost motivation, and create a safe space for risk-taking where true transformation can take place, enabling lasting positive change.

So…LEGOs in the Board room?  Believe it or not – YES!  And Nerf Guns for the teams…and this is just the tip of an unbelievably enjoyable, self-organizing iceberg.

Play is an opt-in activity.  Unlike most other species, humans possess the ability/inclination to play throughout life, a neotenous characteristic.   The opposite of play is not work, it’s depression.  Work that is so satisfying that it invites deeper levels of engagement becomes a space  of play.  This is also a space of learning and flow.

Tastycupcakes.org is a site where you can find appropriate games.   Invite thought workers into this idea of work as play and you will get powerful results.

Artists and arts organizations – let’s gather some corresponding examples!  Games that invite deeper involvement with subject matter or with others…integration of play into processes for getting things done…Please email me at artsinterstices@gmail.com.

AI: What is a low-threat way to introduce teams to the concept of using negative judgment for a positive purpose to improve on a creative solution?

David Kord Murray: If people understand the 6 steps [to business innovation by building on the ideas of others, outlined in Borrowing Brilliance], then they become aware that judgment is good because it’s a tool you can use to make an idea better.  They understand the entire process, and they see the results.

In a team you can soften the blow of a negative judgment by saying, “let me play devil’s advocate with you…here’s what I don’t like about what you’re telling me…”

Of course, it’s also important to identify why you like an idea.  Reinforce why it’s worth improving.

When the IPhone first came out…Steve Jobs said, “it’s way too big, but I do like integrating ITunes.”  That’s why he was such a brilliant innovator, and became known so widely even beyond the software industry.  He was manic – up one moment and down the next.  Being that way naturally he would LOVE ideas one moment and the next day he would HATE it and rant on it.  He employed different points of view to evaluate the same subject.  Call it switching hats, if you will.  Edward DiBona describes a similar kind of process in his book Six Thinking Hats – two of the hats are positive and negative judgment.  You have to play both good cop and bad cop toward the idea you’re working with.

To take an example from my consulting work…I’m working with a company inRidgefield,CT.  It is facing some real problems, the whole industry is, and the company needs to develop more creative processes.  One of the problems is a passive/aggressive management that says “do this, don’t do that.”   In an atmosphere where ideas are either accepted or rejected whole cloth, the unspoken message is “don’t debate, don’t study the pros and cons.”   And the employees are taking it personally.

We are putting a program together to teach management that it has a core responsibility to keep ideas flowing.  To move ideas and features around and check incremental progress as you restructure takes a long time.  They can respond to an idea by speaking to both sides, the positive and the negative, and then send the employees back to the drawing board.  That’s how you’re going to get the kind of improvements that lead to true innovation happening.

AI: What are some striking examples of successful recombining at the corporate level? 

 

David Kord Murray :My latest book,Plan B (recently published by Simon & Schuster)  has to do with business models – strategy and tactics based on creative thinking tools and the process of recombination.  The overarching story is Facebook and how Mark Zuckerburg took different pieces of things that were already out there – instant messaging, the social media and community building happening on Myspace – he was brilliant at coming up with combinations of things.  Taking his company along for that journey and going through the evolutionary process, they got really good at it.

The businesses that succeed at this are constantly trying new things, always searching for next idea.   They don’t sit on their laurels.  If you do, you’re going to be copied by the next generation of innovators.  If you stay constantly innovating then the competitors can’t catch up, because you’re always ahead of the curve.

I was working with a health care company that was having problems in their ICU.  Employing the six steps to business innovation from Borrowing Brilliance, we defined the problem as one of coordinating the timing on an awful lot of moving parts that had to be working in close synchronization and precision, then we asked the important question: who has similar problems?

One of the answers that came up, believe it or not, was NASCAR.  So we brought in a NASCAR pitboss.  He explained his working process, and the health care company got a lot of ideas.  They had to work with them and tweak and make adjustments, but it’s all part of the process.  That’s how innovation works.

Part of my consulting is to teach teams how to do that.  Kaiser Permanente, GE, Paypal.  Sometimes it’s harder in the bigger companies, but it’s doable.

David Kord Murray graciously took time to speak with Arts Interstices about his work. The interview was published in a sequence of five blogposts in March-April 2012.

Arts Interstices interviewed creative thinking  strategist David Kord Murray,  author of the highly acclaimed Borrowing Brilliance.  His latest book Plan B was recently published by Simon and Schuster.

AI: Can you describe the basic process of creative thinking as you’ve come to understand it?

DKM: The process as I describe it in Borrowing Brilliance is an evolutionary one.  It has to do with making incremental improvements onto existing ideas that are already out in the universe.  You take an idea and work with it and figure out how to do it better.  The cover of the book shows a candle shifting in stages to an incandescent bulb to a fluorescent bulb.  A business innovation doesn’t come out of nowhere.  It gets built onto the ideas of others.  But it takes a long time, sometimes years of study and improvement.  It’s an investment in finding the right combinations and testing them out.

You can consciously put yourself on certain paths.  The key is how you define whatever problem you’re solving.  That is actually the first step, defining the problem.

Then you look outside your field.  Look around to other fields, other areas of expertise and see how people are solving similar problems.  That’s where you go to gather materials for your new creative solution.

AI: What in your view is the problem with most brainstorming meetings?

DKM: I’m okay with the brainstorming meeting per se as a part of the process.  But the problem is that it’s missing a very important element, and that is judgment, specifically negative judgment.

Negative judgment is the driver of your ideas.  A creative solution doesn’t often pop out fully formed and good.  If it does you’re rare and extremely lucky.

The reality is ideas take a lot of work to improve.  You have to keep going through and pushing and making the enhancements and adjusting.  First you use judgment to say what elements work and you want to keep, then you identify which elements are detracting from the overall solution.  You try to fix those by eliminating the negatives, recombining with other models, other ideas.  You need to be patient.

Companies that succeed also stumble all the time.  They make mistakes.

NEXT WEEK: Models of successful recombining.

David Kord Murray – author of Plan B and Borrowing Brilliance, leading strategist in the area of creative thinking and consultant to companies in Connecticut and around the globe – made time to speak to ArtsInterstices in a recent phone interview from the slopes near Tahoe.

The conversation will be broken down into a series of posts to be released every Friday March 30 –April 27, 2012.

  • the myth of total originality
  • why true creativity rests on recombining things that already exist
  • the problem with most brainstorming meetings
  • exercises and tips to enhance creative thinking as an individual and part of a team
  • what’s in the author’s creative pipeline

This five-part article will inaugurate the blog’s weekly “TGIF” posts covering creative topics, trends and business concepts for you to enjoy and think about over the weekend.   Look for the first one next Friday!